Privacy Policy & GDPR – profi-inhalt Online Pound Shop

At profi-inhalt Online Pound Shop, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK GDPR and Data Protection Act 2018.

Who We Are

profi-inhalt Online Pound Shop is an online retail store providing affordable everyday products.

Contact Email: [email protected]

What is Personal Data?

Personal data refers to any information that identifies you as an individual, such as your name, address, email address, or contact details.

What Information We Collect

We may collect the following information when you use our website:

  • Name and contact details (email, phone number)
  • Billing and delivery address
  • Account login details
  • Order and transaction history
  • Communication preferences
  • IP address and browsing behaviour

Payment Information:
We do not store your payment card details. Payments are securely processed via trusted third-party providers (e.g. PayPal or payment gateways).

How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Manage your account
  • Respond to enquiries and customer service requests
  • Send order updates and service-related communications
  • Improve our website and services
  • Send marketing emails (only if you have opted in)

Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfil your order)
  • Legal obligations (e.g. tax and accounting requirements)
  • Legitimate interests (to improve services and prevent fraud)
  • Consent (for marketing communications)

Marketing Communications

If you opt in, we may send you emails about:

  • New products
  • Special offers
  • Promotions

You can unsubscribe at any time by:

Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (e.g. PayPal)
  • Delivery and courier services
  • Website hosting and analytics providers

All third parties are required to handle your data securely and in compliance with GDPR.

Data Security

We use appropriate security measures to protect your data, including:

  • Secure servers and encryption
  • Password protection
  • Firewall protection

Data Retention

We only keep your data for as long as necessary to:

  • Fulfil orders
  • Meet legal and accounting requirements
  • Resolve disputes

Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at:
[email protected]

Cookies

We use cookies to improve your browsing experience and analyse website traffic.
For full details, please see our Cookies Policy.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Complaints

If you are unhappy with how we handle your data, you can contact us or lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk